Job Details

Job Details

Customer Service Advisor

  • Posted on : 10/06/2024
  • Job Location : Llanelli
  • Compensation : £16,500 - £19,500
  • Type : Permanent
  • Job Description :

    This company are one of the leading players in supplying hi-tech equipment to a range of small businesses to large corporations with a network growing significantly on a annual basis.
    The role of Customer Service Advisor is an excellent opportunity to get into a well-respected business with the opportunity to progress your career further.

    The role of a Customer Service Advisor:
    - Handling customer enquiries over the phone and through email
    - Updating clients order progress.
    - Processing and updating information on the in-house CRM
    - Making calls to finalise customer queries

    As a Customer Service Advisor you will need to have:
    - Proven experience of communications via phone and email
    - Excellent communication skills, both verbally and written
    - Accurate keyboard and Microsoft skills
    - The ability to monitor and track enquires from initial contact to completion
    - The ability to excel in working as part of a team

    Benefits of working with us as a Customer Service Advisor :
    - Free on-site parking
    - Ongoing training and development
    - Staff canteen including some subsidised goods
    - A genuine opportunity for career progression
    - 28 days Holiday per year
    - Optional Pension Scheme
    - Personal Insurance option

    Please click Apply to proceed with your application.